Legal

Refund Policy

Effective: July 28, 2026

⚠️ Draft — Pending Legal Review. This policy has not been reviewed by a qualified lawyer.

Our Refund Guarantee

We want you to be confident in your purchase. All PrismBay products come with a 14-day money-back guarantee from the date of purchase.

Eligibility

To be eligible for a refund, you must request it within 14 days of purchase. Because our products are digital downloads delivered instantly, we ask that you provide a brief reason for your refund request — this helps us improve our products.

How to Request a Refund

Email us at support@www.prismbayai.com with your order number and the reason for your refund request. We process refunds within 5 business days.

After Refund

Upon refund, your licence to use the product is revoked. You must delete all downloaded materials and confirm you will not use the blueprint in any commercial product.

Bundle Purchases

For bundle purchases, refunds apply to the entire bundle — partial refunds for individual products within a bundle are not available.