Privacy Policy

1. Information We Collect

When you use PrismBay, we collect information you provide directly: your name, email address, and billing information when you make a purchase. We also collect technical information automatically: IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to: process purchases and deliver products to your account, manage your account and purchase history, communicate about your orders, send product updates (with your consent), and improve our site and product offerings.

Transactional emails — such as order confirmations, download notifications, and refund updates — are sent through Resend, our email delivery provider.

3. Payment Processing

Payments are processed securely by Stripe. We never receive or store your full payment card details — card data is entered on Stripe's payment pages and handled according to Stripe's own privacy policy.

4. Cookies and Tracking

We use essential cookies for site functionality (authentication, shopping cart) and analytics cookies to understand site usage. See our Cookie Policy for details.

5. Data Sharing

We do not sell your personal information. We share data only with service providers necessary to operate the site — including Stripe (payment processing), Resend (transactional email delivery), and our hosting and analytics providers — and when required by law.

6. Data Security

We implement reasonable security measures to protect your data, including encryption in transit (HTTPS) and secure storage practices. No method of transmission over the internet is 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. You may also opt out of marketing communications at any time.

8. Contact

For privacy inquiries, contact us at privacy@prismbayai.com.